Open the app

1. Find “Member request” on top-left sidebar

2. It will list out all the request

3. Click on the user name and review the application

4. You can approve or reject by clicking on the button at the bottom

Contact your member before you proceed with the deactivation of one or more of the duplicated accounts.

No, you can not replace the existing account with a new one. We encourage you to create a new account if you need to proceed with this action.

This is NOT a must-do procedure. However, it is recommended because it will save you the time and hassle of manually uploading each individual member. Further, if you do upload your existing member list, the SOSOC app will help you to process the member requests quickly and efficiently.

Yes, you can send a private message to a member / a group of members. Just create a new chat with the member you would like to chat with.

You can do it in the admin panel.

1. Sign in Admin Panel http://webadmin.sosoc.com/login.html

2. Press "Member List" on the side menu

3. Search the member and click on it

4. Find the tab “Operation” and click the “Suspend” button.